Verified Care.Trusted Records.

Built specifically for independent NDIS support workers.

GPS verification, participant confirmation, progress notes, invoicing and compliance in one connected workflow.

See How It Works
Independent NDIS support worker presenting the Certifyd mobile app

Less administration

Everything You Need.Nothing You Don’t.

One calm workspace replaces the disconnected tools, duplicate entry and paperwork that compete for your attention.

Every feature has been designed around the way independent NDIS support workers actually work. Capture information once, let it flow through every stage of the visit, and finish each shift with your notes, records and billing already connected.

Because less time on administration means more time delivering quality support.

Certifyd connected workflow

Compliance has Changed. Your Documentation Should Too!

How Certifyd works

One Visit. One Record. One Truth.

Participant Management workflow displayed in the Certifyd mobile app

Step 1 of 5

Participant Management

Keep every participant’s information in one secure profile, with automatic reminders before important items expire.

Manage everything in five simple steps:

  1. Participant Details
  2. Supports & Goals
  3. Medications
  4. Plan Management
  5. Stay Ahead

Why Certifyd?

Improved Workflow!

See the difference between fragmented administration and one calm, connected workflow.

Why Certifyd?

A better wayto work

See how Certifyd replaces fragmented admin with one connected workflow.

TraditionalWith Certifyd
Traditional

Multiple apps

Information is scattered across different tools.

With Certifyd

One connected workspace

Everything stays connected in one place.

Traditional

Notes after the shift

Rely on memory and document later.

With Certifyd

Notes during the visit

Capture accurate notes during the visit.

Traditional

Repeated data entry

Duplicate entry adds work and errors.

With Certifyd

Enter information once

Enter it once and use it throughout.

Traditional

Hunting for documents

Manually assemble evidence when it is requested.

With Certifyd

Audit-ready records

Searchable and timestamped whenever needed.

Traditional

Manual billing

Calculate codes, rates and time manually.

With Certifyd

Automatic NDIS billing

Billing reflects the supports delivered.

Traditional

Separate records

Visits, notes and invoices stay disconnected.

With Certifyd

One complete visit record

Every visit creates one connected record.

Traditional

Fragmented and time-consuming

  • Jump between multiple apps

    Information is scattered across different tools.

  • Finish notes after the shift

    Rely on memory and spend extra time documenting.

  • Re-enter the same information

    Duplicate data entry increases errors and takes time.

  • Hunt for documents during audits

    Manually prepare records when auditors request them.

  • Calculate billing manually

    Work out codes, rates and time for every invoice.

  • Keep records and invoices separately

    Notes, visits and invoices live in different places.

Certifyd

Connected and effortless

  • One connected workspace

    Everything you need in one place, designed for support work.

  • Complete notes during the visit

    Guided prompts help capture accurate notes in real time.

  • Enter information once

    Information flows through the visit, notes and billing.

  • Audit-ready records

    Searchable and timestamped whenever they are needed.

  • Automatic NDIS billing

    Correct codes, rates and totals based on what was delivered.

  • One complete visit record

    Visits, notes, confirmations and invoices stay connected.

Less administration. Clearer records. More time with participants.

TRUST BUILT INTO EVERY VISIT

From audit expectations
to organised evidence.

Certifyd organises worker credentials, participant records, visit documentation, incidents, billing and roster evidence into one structured workflow.

File Cabinet screen with organised records and no active alerts

What’s included in your Audit Packet

Everything included. Nothing scattered.

  • NDIS screening
  • Training & qualifications
  • Insurance
  • Transport credentials

TRUST BUILT INTO EVERY VISIT

Your data is protected at every step.

Participant information is protected throughout the visit lifecycle, from initial capture to final export.

Australian hosted

Your data is securely hosted in Australia.

Australian hosted

Secure infrastructure located in Australia.

Encrypted information

Protected while stored and transferred.

Role-based access

Only authorised users can access records.

Automatic backups

Reliable backups protect important information.

Secure record retention

Records remain protected and accessible when needed.

Your information stays under your control.

Certifyd does not sell participant data. Access is controlled by your permissions.

Learn more about security
Eric Brown, founder of Certifyd

About the founder

Built to make independent support work simpler.

I’m Eric Brown, founder of Certifyd. With a background in medicine, public health and health program administration, I created Certifyd to simplify documentation and record keeping for independent NDIS support workers.

Eric Brown’s handwritten signature

Eric Brown, MD, MPH
Founder, Certifyd

Frequently asked questions

Got questions? We’ve got answers.

Certifyd connects verified visit details, structured progress notes, participant confirmation and related records in one workflow, making documentation easier to complete and review.

Yes. Certifyd is designed to make visit records, progress notes and invoice information searchable and exportable when you need them.

Certifyd is designed around secure Australian hosting, encrypted information and role-based access controls.

Finish every shift with your records already connected.

Spend less time reconstructing visits and more time supporting participants.

Certifyd support worker speaking with a participant